Privacy Policy

Collecting Personal Information

PERSONAL INFORMATION

We do not collect personally identifiable information about you other than the information you voluntarily submit to us when placing an order or submitting an inquiry to us. Such information may include mailing address, telephone number, e-mail address, username and password, and credit card information (that you submit to us for order processing).

NON-PERSONAL INFORMATION

Other types of data will also be collected periodically, such as:

  1. Type of browser and operating system, mobile application usage data, and aggregated information such as “click stream” information which means entry and exit points (including referring URLs or domains), traffic statistics, page views, and impressions, all of which are collected automatically.

  2. Demographic information you choose to submit and which we may combine on an anonymous basis with similar information from other users.

  3. Information collected through cookies, web beacons, pixel tags and other technologies described in more detail later in The Cookies and Web Beacons section of this Privacy Policy.

  4. Device Information - Device type, OS and identifier

  5. When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

These types of information do not generally identify or relate to you as an individual, and we will not seek to associate these types of information with you as an individual.

How We Use Information

We may use Personal Information about you for purposes described in this Privacy Policy or as otherwise disclosed to you. This includes the following:

  1. Process and manage your purchase and use of our products and services.

  2. Respond to your inquiries or requests, and to post your comments or statements on message boards or in our online forums.

  3. Create and deliver personalized promotions based on your purchases and other interactions with us.

  4. Send you communications about offerings from stuart-robertson.com or peacein10000hands.com.

  5. Improving our online services, including to perform data analysis, audits, fraud monitoring and prevention, identify usage trends, determine the effectiveness of our promotional campaigns, and to operate and expand our business activities. 

Use or Sharing of Personal Information

Except as set forth below, we will not knowingly disclose your Personal Information to anyone outside of stuart-robertson.com or our affiliated companies (collectively “stuart-robertson.com”):

TO PERFORM SERVICES TO YOU

We may disclose your Personal Information to third-party service providers to provide us with services such as website hosting, professional services, including information technology services and related infrastructure, customer service, shipping of prints, e-mail delivery, auditing and other similar services necessary to the lik.com online services and services you request.

CORPORATE TRANSACTIONS OR EVENTS

We may disclose your information to a third party in connection with a corporate reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock, including in connection with any bankruptcy or similar proceedings.

COMPLIANCE WITH LAW

We may use or disclose your Personal Information as we deem necessary or appropriate: (1) under applicable law, including laws outside your country of residence; (2) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (3) to comply with subpoenas and other legal processes; (4) to pursue available remedies or limit damages we may sustain; (5) to protect our operations or those of any of our affiliated companies, including fraud detection and prevention; (6) to protect the rights, privacy, safety or property of stuart-robertson.com or others ; and (7) to enforce our terms and conditions.

THIRD PARTY SERVICE PROVIDERS

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

THIRD PARTY MARKETERS

We also may share your contact information with selected third-party marketers for them to send you information about goods or services we think may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • We may share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Use or Sharing of Non-Personal Information

Non-personal information may be used for any purpose not prohibited by law. For example, we may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all information that does not identify an individual (or that has been modified to remove individual identification).

Cookies, Web Beacons and Online Advertising

WHAT ARE COOKIES?

Stuart-Robertson.com and its agents use small text files called cookies, (collectively, “Cookies”). Cookies are small pieces of data that we and our agents place in your computer’s browser to store your preferences. Cookies are not themselves personally identifiable, but may be linked to Personal Information that you provide to us through your online interaction with us.

Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

Typically, a Cookie contains the name of the domain (internet location) from which the Cookie has come, the “lifetime” of the Cookie (i.e. when does it expire), and a value, usually a randomly generated unique number.

HOW WE USE COOKIES

We use Cookies so that we can improve your online experience – for example, by remembering you when you come back to visit us, and making the content you see more relevant to you. Cookies also enable us to track online purchases made through the stuart-robertson.com online services.

YOUR CONTROL OF COOKIES

Web browsers allow some control of most Cookies through the browser settings. To find out more about Cookies, including how to see what Cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Please understand, however, if you disable Cookies, some features of the stuart-robertson.com online services may not work as well (or at all) for you.

DO NOT TRACK

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Social Networking and Third Party Sites

When you sign in or link to stuart-robertson.com or our affiliate sites through any social networking service, such as Facebook, any information you supply (or have supplied) to us becomes subject to the privacy policy of that social network/service. We do not control, and are not responsible for, the privacy practices of such networks or services. You should consult the privacy policy of such networks/services. If you post information in a public forum it becomes public information. The stuart-robertson.com online services may provide links to other sites or services. If you use such other sites or services, check their privacy policies. We are not responsible for the privacy practices of any other site or service.

Children

The stuart-robertson.com online services are not intended for children under the age of 13. We will not knowingly collect any personally identifiable information from children under the age of thirteen (13). If we learn that we have obtained any personally identifiable information about a child under age 13, we will delete that information.

Security

We strive to use reasonable safeguards to help prevent loss, misuse and unauthorized access, disclosure or modification of Personal Information provided or collected through the stuart-robertson.com online services. However, no system is perfect or can guarantee that unauthorized access or theft might not occur.

Retention of Information

When you place an order through stuart-robertson.com online services, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below. Unless you request that your information be deleted by contacting us, we may retain your information for back-up, archival, legal and audit purposes.

Your Rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Managing Your Account Information and Communications Preferences

If you have any questions about this Privacy Policy or our privacy practices, please email us. Or you can contact us by mail to: Peace in 10,000 Hands Ltd 66 Industrial Place, Queenstown, Otago, New Zealand 9300. In addition, if you wish to exclude your personal information from our direct marketing activities, or if you would like to update or delete your email address, mailing address or other personal information, or otherwise manage communications you receive from us, please contact us.

Changes and Updates

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email.

Last updated: 19 February, 2024